Now the world has become technologically advanced and things like artificial intelligence are playing a big role in how businesses operate. It could be hard for businesses to keep up the customer interactions process all the time. Customers now prefer real-time interactions and they want businesses to be there all the time for them. AI optimized programs help a lot to businesses in such procedures. We know that businesses use various customer engagement strategies to improve the engagement and experience for customers, but AI and automation has a great value for businesses in terms of cost-saving as well as time-saving. AI already helping many businesses to improve customer relations but still only 21% of businesses implemented AI into their strategies. Below we’re going to share how AI can help in improving customer engagement for your business. 1. AI Help Providing Instant Responses Consumers always prefer a customer service that provides instant responses. The adva